Credit Information Corporation

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  • REQUEST SUBMITTED

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    Date: 2023-02-20 13:54:06.128039

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  • REQUEST SUCCESSFUL

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    Date: 2024-01-19 14:11:39.590355

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Credit score/Credit report

Requested from CIC by C. Magtubo at 01:54 PM on Feb 20, 2023.
Purpose: I need to know my credit score and report for pag ibig housing loan purpose
Date of Coverage: 02/20/2023 - 02/20/2023
Tracking no: #CIC-556554619744

Magtubo 01:54 PM, Feb 20, 2023 

Hi I would like to request a copy of my credit report or credit score. I tried to register on the CIBI WEB and Mobile app but I can't seem to upload my Valid IDs for the verifcation. I keep getting the same error message. I tried scanning the documents for a clearer copy but it still won't push through. Below are my details 

Full Name: [Redacted][Name]
Email: [Redacted][Email]
Mobile number: [Redacted][Number]

Thank you

Mariano 02:11 PM, Jan 19, 2024 

January 19, 2024

Dear Clara Justine Magtubo,

Greetings!

Thank you for your request dated Feb 20, 2023 01:54:06 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Credit score/Credit report.

Response to Request

Credit scoring services are provided by accredited special accessing entities of the Credit Information Corporation (“CIC”) such as CIBI Inc, Transunion, or CRIF Philippines. Issues or concerns relating to credit scores are not cognizable by the Online Dispute Resolution Process of the CIC. 

For more information on how to compute your credit score and how it affects your creditworthiness, you may coordinate with them directly. 

Kindly accomplish the FOI request feedback form at the link: https://shorturl.at/egHRS

Your right to request a review
If you are dissatisfied with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to our President and CEO, Ben Joshua Baltazar at cichelpdesk@creditinfo.gov.ph with the following subject head: [CIC - EFOI Request Review].

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and notify you of the result within 30 calendar days from the date when we receive your review request.

f you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,


FOI Receiving Officer

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