Credit Information Corporation

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-04-22 23:11:52.630093

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2022-04-25 08:30:01.354127

  • 3

    REQUEST SUCCESSFUL

    Your request was successful

  • 4

    RATE YOUR REQUEST

    How was your request?

Earlier Request, Unsuccessful; also, CANNOT FIND AND DOWNLOAD THE CIBI APP

Requested from CIC by R. Cabesarez at 11:11 PM on Apr 22, 2022.
Purpose: Review to unsuccessful request
Date of Coverage: 01/01/2000 - 04/22/2022
Tracking no: #CIC-944556249360

Cabesarez 11:11 PM, Apr 22, 2022 

The CIC already closed my request and marked it successful even though it wasn't. I still had a follow-up question regarding the app.

Liwanag 08:30 AM, Apr 25, 2022 

April 25, 2022

Dear Renella,

Thank you for your request dated Apr 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Credit Report / Score.

We apologize for any inconvenience caused. You may access the app via web browser at https://cibiapp.cibi.com.ph/#/login. Kindly enable your desktop site in chrome android if you are using your mobile phone.

We appreciate your support. Please feel free to email us should you have further questions. 

We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy05NDQ1NTYyNDkzNjAM, for request with ticket number #CIC-944556249360.

Thank you.

Respectfully,

Roilan Liwanag
FOI Officer

Cabesarez 10:56 PM, Apr 27, 2022 

I've accessed the CIBI website now and has already registered. I'm just waiting for the verification now. You can close this request now. Thank you for understanding.

Valencia 04:51 PM, May 13, 2022 

May 13, 2022

Dear Renella Cabesarez,

I refer to my letter of Apr 22, 2022 11:11:52 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Earlier Request, Unsuccessful; also, CANNOT FIND AND DOWNLOAD THE CIBI APP.

In order for us to work further on your request, we need more information from you regarding your query. Please do retry on opening the CIBI APP.  It might be that the system was down at the time of your request. In particular, it would be helpful to know the status of action taken once done. . You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy05NDQ1NTYyNDkzNjAM, for request with ticket number #CIC-944556249360, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Aug 05, 2022 08:45:32 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

Rodney Roy Valencia
Decision Maker

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