Credit Information Corporation

Liwanag 09:59 PM, Feb 13, 2022

February 13, 2022

Dear Yvonne,

Thank you for your request dated Feb 10, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Personal Credit Information.

We are pleased to inform you that one of our accredited credit bureaus, CIBI Information, Inc., recently launched the CIBIApp where you may get a copy of your credit report and credit score online.

For mobile phone users, just download the CIBIApp via the Google Play Store and App Store.

For desktop users, you may access the app via your web browser at https://cibiapp.cibi.com.ph/#/login.

You should be able to access these apps if you are located in the Philippines.

Register by entering your personal and contact information and creating a username with password. You would also be asked to upload the following:

1. One primary ID (SSS, GSIS, TIN, UMID, and driver’s license)
2. One secondary ID (Passport, PRC ID, IBP ID, OWWA ID, senior citizen’s ID, voter’s ID, digitized postal ID, SSS ID, and GSIS e-Card) 

Finally, you may schedule an appointment for online character verification via video call from Mondays to Fridays, 8:30 AM to 5:15 PM.

CIBI will send you a confirmation email, together with guidelines for the character verification process. You may also view the steps here. 

We appreciate your support. Please feel free to email us should you have further questions. 

We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy0wMDEyODIyOTIzNjUM, for request with ticket number #CIC-001282292365.

Thank you.

Respectfully,

Roilan Liwanag
FOI Officer

Valencia 10:27 PM, Feb 13, 2022

February 13, 2022

Dear Yvonne Sabordo,

Greetings!

Thank you for your request dated Feb 10, 2022 04:01:40 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

We hope you were able to request for your credit report with credit score through the CIBI App as advised. CIBI Information Inc. is our accredited credit bureau that provides consumer credit report with credit score as value-added service. 

We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates. You may also email us at cichelpdesk@creditinfo.gov.ph. 

Thank you.

Respectfully,


RODNEY ROY A. VALENCIA
Decision Maker