Credit Information Corporation

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  • REQUEST SUBMITTED

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    Date: 2022-06-16 18:23:49.544695

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    Date: 2024-01-23 15:21:06.065185

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HARASSMENT & DISCLOSING OF CLIENT INFORMATION

Requested from CIC by S. A at 06:23 PM on Jun 16, 2022.
Purpose: To Report Illegal Online Lender (Loan Sharks) in Philippines
Date of Coverage: 06/10/2022 - 06/16/2022
Tracking no: #CIC-050517625225

A 06:23 PM, Jun 16, 2022

Hi I would like to file a complain to TOPESO , TACO, and CASH IN illegal online lender/LOAN SHARKS/NOT SEC Registered.
1. They posted my face, my identity in facebook and given me a link.
2. They collecting the debt with Harassment and contacting all my phone list contacts and said i made them as guarantor and Sent Public shaming to my colleagues, workmates, relatives.. All of my phone list contacts and even my company.

The terms is so fake and then the interest is more than 50%. They have promising coupons but it doesnt apply at all. They are liars.

January 23, 2024

Dear Shiela A,

Greetings!

Thank you for your request dated Jun 16, 2022 06:23:49 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for HARASSMENT & DISCLOSING OF CLIENT INFORMATION.

Response to your request

The Credit Information Corporation (“CIC”) does not tolerate or condone illegal activities of any of its Submitting Entities. Further, please be informed that:
●	The CIC does not collect debt payments;
●	The CIC does not send payment notices in any form on behalf of any company;
●	The CIC does not issue a negative credit report nor blacklist ‘delinquent’ borrowers in its database;
●	The CIC does not resolve negative debt issues between the lender and borrower; 
●	The CIC does not ask any borrower directly for 
●	any information; and
●	The CIC does not provide any kinds of loan.

To report any illegal activities or unfair debt collection practices of any online lending applications or online lending platforms (“OLA/ OLP”), please refer to the CIC’s official social media card below.

If you are dissatisfied with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to our President and CEO, Ben Joshua Baltazar at cichelpdesk@creditinfo.gov.ph with the following subject head: [CIC - EFOI Request Review].

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and notify you of the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly accomplish the FOI request feedback form at the link: https://shorturl.at/egHRS

Thank you.

Respectfully,


FOI Receiving Officer

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