Requested from CIC by J. Rocas at 12:40 AM on
Nov 06, 2021.
Purpose: Know my credit score and improve it
Date of Coverage: 01/01/2015 - 11/06/2021
Tracking no: #CIC-062266419898
Rocas 12:40 AM, Nov 06, 2021
Good day,
I would like to know my credit score with period from 2015 if possible.
Thank you,
Jann Peter Rocas
P.S. I will provide necessary info
Liwanag 02:40 PM, Nov 08, 2021
November 8, 2021
Dear Jann Peter,
Thank you for your request dated Nov 06, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Credit Report.
We are pleased to inform you that one of our accredited credit bureaus, CIBI Information Inc., recently launched the CIBI App where you may get a copy of your credit report and credit score online.
For mobile phone users, just download the CIBI App via the Google Play Store.
For desktop users, you may access the app via your web browser at https://cibiapp.cibi.com.ph/#/login.
You should be able to access these apps if you are located in the Philippines.
Register by entering your personal and contact information and creating a username with password. You would also be asked to upload the following:
1. One primary ID (SSS, GSIS, TIN, UMID, and driver’s license)
2. One secondary ID (Passport, PRC ID, IBP ID, OWWA ID, senior citizen’s ID, voter’s ID, digitized postal ID, SSS ID, and GSIS e-Card)
Finally, you may schedule an appointment for online character verification via video call from Mondays to Fridays, 8:30 AM to 5:30 PM.
CIBI will send you a confirmation email, together with guidelines for the character verification process. You may also view the steps here.
We appreciate your support. Please feel free to email us should you have further questions.
We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://zcwdv320190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy0wNjIyNjY0MTk4OTgM, for request with ticket number #CIC-062266419898.
Thank you.
Respectfully,
FOI Officer
Rocas 08:17 PM, Nov 08, 2021
Thank you for the reply.
I have tried the app and the website just last week and today but the app says it is undergoing maintenance upon submitting my registration.
Therefore I am asking here if there is another way I can request a credit report. Can we proceed through FOI?
Thank you,
Jann
Valencia 01:50 PM, Nov 09, 2021
November 9, 2021
Dear Jann Peter Rocas,
Greetings!
Thank you for your request dated Nov 06, 2021 12:40:20 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
We hope you were able to request for your credit report with credit score through the CIBI App as advised. CIBI Information Inc. is our accredited credit bureau that provides consumer credit report with credit score as value-added service.
We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates. You may also email us at cichelpdesk@creditinfo.gov.ph.
Thank you.
Respectfully,
RODNEY ROY A. VALENCIA
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