Requested from CIC by J. Yasis at 01:45 AM on
Jul 06, 2020.
Purpose: Personal
Date of Coverage: 01/01/2009 - 05/01/2020
Tracking no: #CIC-065736430247
Yasis 01:45 AM, Jul 06, 2020
Hi, I would like to get a copy of my credit report covering the period 01/01/2009 up until 05/01/2020. I hope you could help me obtain this data since i am based in Cebu and it’s very impossible for me to travel to Manila just to get this information. You may send the data to my email: johnalbert.yasis@icloud.com
Thank you!
Obaniana 03:20 PM, Jul 23, 2020
July 23, 2020
Dear John,
Thank you for your email. We are happy to know that more and more Filipinos are requesting for their CIC Credit Report even in this time of pandemic.
We are pleased to inform you that you may obtain your CIC Credit Report online, together with your credit score, through CIBI Information Inc. which is one of our accredited credit bureaus. Just send an email to creditbureausupport@cibi.com.ph
As a requirement, you will be asked for the following:
1. One primary ID (SSS, TIN, or GSIS)
2. One secondary ID (UMID, driver’s license, postal ID, passport, company ID, PhilHealth ID, VIN, PRC ID, NBI, police clearance, barangay clearance/certification, or PWD ID)
CIBI’s Customer Service Executive will email you the consent form for your signature, as well as the schedule of your validation/Know-Your-Client (KYC) process for security and identification purposes.
We appreciate your support. Please feel free to email us should you have further questions.
We likewise encourage you to visit our website (https://www.creditinfo.gov.ph/) and follow us on Facebook (https://www.facebook.com/creditinfo.gov.ph/) for updates.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENJQy0wNjU3MzY0MzAyNDcM, for request with ticket number #CIC-065736430247.
Thank you.
Respectfully,
FOI Officer
Yasis 09:52 PM, Jul 27, 2020
Hello,
I hope all is well. Thank you for helping me with my credit report concern. I just would like to ask for your assistance regarding my ticket number #CIC-065736430247.
CIBI already reached out to me and we have completed the entire process. They send me a copy of my credit report however, it indicated that my name did not have any CIC file on record. I find this weird since I have been a cardholder to several banks for more than a decade.
I hope you could assist me on this matter.
Thank you,
John Yasis
Amor-Bautista 02:51 PM, Sep 24, 2020
Hi, John.
May we know which financial institutions you have transactions with so we can check if they are part of CIC's submitting entities (meaning that they are already submitting live or actual credit data of their borrowers to the CIC database)?
You may also check the list of CIC's submitting entities here: https://www.creditinfo.gov.ph/list-submitting-entities-production
Thank you and best regards,
CIC FOI Decision Maker
Yasis 10:08 PM, Sep 24, 2020
Hi,
These Banks were: BPI, HSBC, Unionbank, Security Bank and Bankard (RCBC). I also had Postpaid Lines under PLDT, Globe, Smart, Skycable and Sun Cellular.
I understand that not all of them may have been submitting data, but it’s puzzling that even the big banks like BPI and HSBC isn’t showing up on CIC, and even on my TransUnion report. I hope you could help me on this so I could properly monitor my credit rating.
Thank you and God Bless.
Amor-Bautista 03:00 PM, Oct 16, 2020
October 16, 2020
Dear John Yasis,
Greetings!
All the banks mentioned are already submitting entities of the Credit Information Corporation (meaning that they are already submitting live or actual credit data of their clients to the CIC database - you may check the full list here: https://www.creditinfo.gov.ph/list-submitting-entities-production), while utility companies and telcos are yet to submit credit data to the corporation.
For financial institutions that are submitting entities of the CIC, you may file a dispute online through the CIC’s Online Dispute Resolution Process (ODRP) at https://www.creditinfo.gov.ph/dispute/
However, if the financial institution is not yet a submitting entity, you may send an email to legal@creditinfo.gov.ph with subject line FI IS NOT IN THE CIC LIST to initiate the dispute.
We will likewise send you an email to johnalbert.yasis@icloud.com to walk you through the process.
Thank you for your support.
Respectfully,
CIC FOI Decision Maker
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