Credit Information Corporation

January 19, 2024

Dear ezekiah,

Greetings!

Thank you for your request dated Dec 26, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Credit Information.

Response to your request

Re: Credit Score

You may acquire your credit report, for a reasonable fee, through the following:

- CIBI Information Inc. by downloading the Lista PH app (Credit Report with Credit Score) - you may also send an email at creditbureausupport@cibi.com.ph for further information
- CRIF Philippines (Credit Report with Credit Score) - you may also send an email to infocrif.ph@crif.com for further information
- Direct-to-Consumer thru AE program ("D2C Program") (Credit Report without a Credit Score) - you may refer to this link to see the list of Accessing Entities offering the D2C Program: www.creditinfo.gov.ph/direct-consumer-d2c-program 

Credit scoring services are provided by accredited special accessing entities of the Credit Information Corporation (“CIC”) such as CIBI Inc, Transunion, or CRIF Philippines. 
Issues or concerns relating to credit scores are not cognizable by the Online Dispute Resolution Process of the CIC. 

For more information on how to compute your credit score and how it affects your creditworthiness, you may coordinate with them directly. 

While our aim is to provide information whenever possible, in this instance this Office does not have the CMAP information you have requested. However, you may wish to contact Credit Management Association Of The Philippines at cmaphil@pldtdsl.net.

Your right to request a review

If you are dissatisfied with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to our President and CEO, Ben Joshua Baltazar at cichelpdesk@creditinfo.gov.ph with the following subject head: [CIC - EFOI Request Review].

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and notify you of the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Atty. Philip Gerald Fulgueras
FOI Officer