Credit Information Corporation

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    Date: 2022-05-26 06:48:04.746823

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    Date: 2024-01-23 15:41:19.525820

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Removal of personal info in a loan app

Requested from CIC by P. Guttierez at 06:48 AM on May 26, 2022.
Purpose: For my data privacy
Date of Coverage: 03/01/2022 - 05/26/2022
Tracking no: #CIC-372567784527

Guttierez 06:48 AM, May 26, 2022 

Hi. I would like to remove my personal informations in loan apps like mocamoca,snapera,bigloan and other loan app. I didn't take a loan yet I have my records with them. My informations got leaked. And my data privacy is invaded.


January 23, 2024

Dear Princess Lizette Guttierez,

Greetings!

Thank you for your request dated May 26, 2022 06:48:04 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Removal of personal info in a loan app.

Response to your request

The Credit Information Corporation (“CIC”) does not tolerate or condone illegal activities of any of its Submitting Entities. Further, please be informed that:
●	The CIC does not collect debt payments;
●	The CIC does not send payment notices in any form on behalf of any company;
●	The CIC does not issue a negative credit report nor blacklist ‘delinquent’ borrowers in its database;
●	The CIC does not resolve negative debt issues between the lender and borrower; 
●	The CIC does not ask any borrower directly for 
●	any information; and
●	The CIC does not provide any kinds of loan.

To report any illegal activities or unfair debt collection practices of any online lending applications or online lending platforms (“OLA/ OLP”), please refer to the CIC’s official social media card below:

If you are dissatisfied with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to our President and CEO, Ben Joshua Baltazar at cichelpdesk@creditinfo.gov.ph with the following subject head: [CIC - EFOI Request Review].

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and notify you of the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly accomplish the FOI request feedback form at the link: https://shorturl.at/egHRS

Thank you.

Respectfully,


FOI Receiving Officer

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