Department of Foreign Affairs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-01-07 16:15:07.915388

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2021-01-11 09:45:25.942826

  • REQUEST DENIED

    Your request was denied

    Date: 2021-01-11 10:21:33.965945

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No Reference Number Received

Requested from DFA by N. Mayol at 04:15 PM on Jan 07, 2021.
Purpose: For Passport Renewal
Date of Coverage: 12/22/2020 - 01/07/2021
Tracking no: #DFA-015196648037

Mayol 04:15 PM, Jan 07, 2021 

Hello! My name is Nathalie. I have been trying to book an online appointment for my passport renewal since last month, but up to this date, I have not received a single reference number so I can post a payment and schedule an appointment. Please provide me with a reference number please. This is really frustrating. Thank you.

Officer 09:45 AM, Jan 11, 2021 

January 11, 2021

Dear Nathalie Mae,

Thank you for your request dated Jan 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for No Reference Number Received.

We received your request on Jan 07, 2021 and will respond on or before Jan 28, 2021 04:15:07 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERGQS0wMTUxOTY2NDgwMzcM, for request with ticket number #DFA-015196648037.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer


January 11, 2021

Dear Nathalie Mae Mayol,

Greetings!

Thank you for your request dated Jan 07, 2021 04:15:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for your Reference Number.

Response to your request

Please be advised that your request cannot be categorized as an FOI request. However, please be informed that we have forwarded your concern to the respective division/unit/department. You may wish to contact the Office of Consular Affairs at (02) 8-836-7745 or (02) 8-836-7747.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to opcd.div2@dfa.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Decision Maker
FOI Officer

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