Department of Foreign Affairs

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  • REQUEST SUBMITTED

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    Date: 2020-08-03 13:48:29.904882

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    Date: 2020-08-08 15:19:32.087473

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Passport renewal

Requested from DFA by A. DEL ROSARIO at 01:48 PM on Aug 03, 2020.
Purpose: Follow my online application for renewal of passport
Date of Coverage: 07/30/2020 - 08/01/2020
Tracking no: #DFA-055758659315

DEL ROSARIO 01:48 PM, Aug 03, 2020

Gud day sir madam may I know what happen to my passport on line application already paid the amount of 1000 at seven eleven my reference number for payment is DFFSOABKQ9 TNX AND BEST REGARD

August 8, 2020

Dear ALBERT,

Greetings!

Thank you for your request dated Aug 03, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for the status of your passport application 

While our aim is to provide information whenever possible, in this instance the information you are requesting, even if it is your personal credentials, falls under the inventory of exceptions to the right to access to information, and is confidential in nature. 

Section 4(a) of the Memorandum from the Executive Secretary on Executive Order No. 02 s. 2016 states that the following is exempted from FOI: 

“Information of a personal nature where disclosures would constitute or clearly unwarranted invasion of personal privacy, personal information or records, including sensitive personal information, birth records, school records, or medical or health records…” 

The need to keep personal information inviolable is recognized in international law as well as in the Inventory of Exceptions to Executive Order No. 02. Therefore the DFA is constrained by law from looking into the subject pursuant to the above stated provisions. 

However, you may wish to contact the Office of Consular Affairs at (02) 8-836-7745 or (02) 8-836-7747 or by emailing them at passportconcerns@dfa.gov.ph / oca.concerns@dfa.gov.ph. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to oscr.div2@dfa.gov.ph Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer

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