Department of Foreign Affairs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-11-08 08:45:45.277003

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    Date: 2022-11-08 10:12:13.213036

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Passport

Requested from DFA by P. Drio at 08:45 AM on Nov 08, 2022.
Purpose: Passport Fee
Date of Coverage: 11/08/2022 - 11/08/2022
Tracking no: #DFA-116307762789

Drio 08:45 AM, Nov 08, 2022 

My neighbor ask refund and I am just gonna help her.

1. Apparently, the system has an error. I was not able to find the appointment site for new passport here in Bulacan. Only site for simple renewal. We clicked it, and the system accepted it even if there is no passport number entered on it. Meaning, we assume that it is okay since it was accepted. But, when she went to the site, the staff did not accommodate her. It was not her fault since the system accepted it.

2. The money was just a debt to someone, bring it back. She need to apply again and has no money. It was not entirely her fault.


November 8, 2022

Dear Patricia,

Greetings!

Thank you for your request dated Nov 08, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Passport.

Response to your request
Please be advised that your request cannot be categorized as an FOI request. You may wish to contact the Office of Consular Affairs at (02) 8-836-7745 or (02) 8-836-7747 or via oca.concerns@dfa.gov.ph or send an email to the Consular office where you scheduled an appointment: https://consular.dfa.gov.ph/directory
We’re constantly striving to provide excellent service. We’d love to get your feedback through a brief survey at:
https://docs.google.com/forms/d/e/1FAIpQLSe4W-r9Po7BNCPn3ptEi3WsUYDW8-3ei6ASgyoNEGdObRH2Bg/viewform 

Thank you.
Respectfully,
FOI Receiving Officer
FOI Officer

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