Department of Foreign Affairs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-08-18 15:04:25.876628

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2023-08-18 16:46:08.796008

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refund for an appointment on august 30 2023

Requested from DFA by K. Domingo at 03:04 PM on Aug 18, 2023.
Purpose: refund for a passport appointment
Date of Coverage: 07/31/2023 - 08/14/2023
Tracking no: #DFA-245462296353

Domingo 03:04 PM, Aug 18, 2023 

I would like to refund my payment for a passport appointment on august 30 2023. because I already went to dfa august 17 2023


August 18, 2023

Dear Kimberly,

Greetings!

Thank you for your request dated Aug 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for refund for an appointment on august 30 2023.

Response to your request

Please be advised that your request cannot be categorized as an FOI request. 

As mentioned in the Terms and Conditions on the DFA Passport Appointment website, all fees are non-refundable and fees shall be forfeited for applicants who cancel their appointment. 

You may wish to contact the Office of Consular Affairs for more information at (02) 8-836-7745 or (02) 8-836-7747 or via oca.passport@dfa.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to opcd.div2@dfa.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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