Department of Foreign Affairs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-01-17 11:41:10.829318

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    Date: 2023-01-18 09:09:18.149516

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REFUND_APPTNMENT

Requested from DFA by J. Cataluña at 11:41 AM on Jan 17, 2023.
Purpose: APPNTMENT_REFUND_DFA_INCONSIDERATE_RULES
Date of Coverage: 01/17/2023 - 01/17/2023
Tracking no: #DFA-267551774480

Cataluña 11:41 AM, Jan 17, 2023 

I would like to request a refund for my apptment ths coming 27, Unfortunately the branch i chose is not accepting new applicants for passport. I'm with my kid and don't want hasslement during that time pls refund my money. I’m a single parent every penny counts. Don’t be like that. Refund my money.


January 18, 2023

Dear Jean Elois,

Greetings!

Thank you for your request dated Jan 17, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for refund for cancelled Passport application appointment.

Response to your request

Please be advised that your request cannot be categorized as an FOI request. As mentioned in the Terms and Conditions on the DFA Passport Appointment website, all fees are non-refundable and fees shall be forfeited for applicants who cancel their appointment. 

You may wish to contact the Office of Consular Affairs for more information at (02) 8-836-7745 or (02) 8-836-7747 or via oca.passport@dfa.gov.ph.

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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