Department of Foreign Affairs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-09-26 10:39:51.469284

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    Date: 2022-09-28 10:00:07.716423

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Need reschedule of passport appointment ASAP

Requested from DFA by G. Berjame at 10:39 AM on Sep 26, 2022.
Purpose: Complaint
Date of Coverage: 09/26/2022 - 09/26/2022
Tracking no: #DFA-267298191243

Berjame 10:39 AM, Sep 26, 2022

I traveled from Cebu to Manila of my passport appointment. Didn’t receive an update the prior day that the national DFA have suspended  the appointments on September 26 due to the typhoon. Very inconvenient. SM manila temporary site for simple renewal are not responding to our queries. We were just informed to wait for another email with the new appointment schedule. 

I have to take a flight just today for this appointment and never received an update prior to coming here. Why not prioritized those who have paid and have scheduled appointment already. Why wait within 30 days. Why wait??

Berjame 10:41 AM, Sep 26, 2022

See attached schedule

September 28, 2022

Dear Giefril,

Greetings!

Thank you for your request dated Sep 26, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Need reschedule of passport appointment ASAP.

Response to your request

Please be advised that your request cannot be categorized as an FOI request. You may wish to contact the Office of Consular Affairs at (02) 8-836-7745 or (02) 8-836-7747 or via oca.concerns@dfa.gov.ph or send an email to the Consular office where you scheduled an appointment: https://consular.dfa.gov.ph/directory

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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