Department of Finance

July 4, 2022

Dear Vincent Kyler,

Greetings!

Thank you for your request dated Jul 01, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Number of customers in Las Pinas of Tonik Digital bank.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have [some of]* the information you have requested. However, you may wish to contact the Bangko Sentral ng Pilipinas at telephone number: 8811-1277 or email to bspmail@bsp.gov.ph, or resubmit your request addressed to the correct agency on the eFOI portal at www.foi.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Maria Edita Z. Tan through her email  address: meztan@dof.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

On the other hand, your opinion matters to us.  Kindly share your FOI experience with us by accomplishing below feedback form:

https://forms.gle/f4REge63e3qPgmFw9

This is to make sure that we are meeting your needs and expectations which in return, will continually improve our services.  All responses will remain confidential and anonymous.  Thank you once again for your time.

Respectfully,
Rhodora Reyes
FOI Officer