Requested from DOH by A. Maranan at 06:27 AM on
Sep 12, 2023.
Purpose: International Travel
Date of Coverage: 09/11/2023 - 09/11/2023
Tracking no: #DOH-413237184731
Maranan 06:27 AM, Sep 12, 2023
Greetings!
I hope this message finds you well. I am writing to request an update on my VaxCert application with reference number 4348052. I have an upcoming international flight scheduled by the end week of Septmber 2023, and it is imperative that I receive my VaxCert as soon as possible to ensure a smooth and hassle-free journey. I got vaccinated last August 13, 2021 at exactly 8:23am with Janssen Vaccine. You can reach me via email at meinemaranan@gmail.com
Thank you!
Receiving Officer 09:56 AM, Sep 12, 2023
September 12, 2023
Dear Aleyah Meine,
Thank you for your request dated Sep 12, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for URGENT VAXCERT REQUEST.
We received your request on Sep 12, 2023 and will respond on or before Oct 03, 2023 06:27:25 AM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC00MTMyMzcxODQ3MzEM, for request with ticket number #DOH-413237184731.
Thank you.
Respectfully,
FOI Receiving Officer
FOI Officer
Maranan 10:34 AM, Sep 12, 2023
Hello. I appreciate your reply. My flight is on September 30th, which is coming up soon, so I really need this before that date. I've sent multiple requests and emails already.
Maker 03:40 PM, Sep 12, 2023
September 12, 2023
Dear Aleyah Meine Maranan,
Greetings!
Thank you for your request dated Sep 12, 2023 06:27:25 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for URGENT VAXCERT REQUEST.
Response to Request
Your FOI request is approved.
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated your request's reference number with Agent 201 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
FOI Decision Maker
FOI Receiving Officer
Attachments:
vaxcert mc2022-0051.pdf
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