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    Date: 2023-07-20 12:44:55.151364

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    Date: 2023-07-20 14:55:46.281349

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Vaxcert

Requested from DOH by H. Erica at 12:44 PM on Jul 20, 2023.
Purpose: Foreign Employment use
Date of Coverage: 07/20/2023 - 07/20/2023
Tracking no: #DOH-437973357037

Erica 12:44 PM, Jul 20, 2023 

Good day Ma'am/Sir,

I would like to request to correct my lot number of my first dose in Vaxcert. Currently encoded is 1 instead of L.
Ok naman po siya kapag 1st dose and 2nd dose yong ipiprint na vaxcert. Pero once na kasama napo yong booster don po nag iiba yong lot number ng first dose.Nagpunta nadin po ako ng LGU San pedro para ayusin pero wala naman po silang nagawa may antay lang daw po ng ilang araw pero buwan ang lumipas wala naman pong nabago. Need kolang po talaga siya maayos kaya sana po matulungan niyo ako.Thank you po.

Receiving Officer 02:55 PM, Jul 20, 2023 

July 20, 2023

Dear Helera Erica,

Greetings!

Thank you for your request dated Jul 20, 2023 12:44:55 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent 212 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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