Department of Health

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    Date: 2023-10-28 12:58:17.297836

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    Date: 2023-10-30 15:57:40.957245

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Lost Vaccine Card Replacement

Requested from DOH by H. Miguel at 12:58 PM on Oct 28, 2023.
Purpose: Request for lost vaccine card replacement
Date of Coverage: 10/28/2023 - 10/28/2023
Tracking no: #DOH-456210002275

Miguel 12:58 PM, Oct 28, 2023 

Good Afternoon! I would like to file a request for another vaccine card. It was included in the wallet that was stolen from me. I do not have any pictures of it but I got my first vaccine last October 08, 2021, and the second one on December 10, 2021, while still working at Concentrix. I also tried searching for my vaccine record in VaxCertPH, but sadly it was still not recorded online. 

I wish my request will be granted as soon as possible because it was one of the requirements needed by the company that I've applied for. Thank you!

Receiving Officer 03:57 PM, Oct 30, 2023 

October 30, 2023

Dear Hazel Miguel,

Greetings!

Thank you for your request dated Oct 28, 2023 12:58:17 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost Vaccine Card Replacement.

Response to Request

Your FOI request is approved.

About the lost vaccination card, kindly coordinate
with the LGU or with the company where you received your
vaccination as their office shall verify your record
prior to the issuance of a new vaccination card.
For further assistance, you may contact the Vax Cert
Customer service. Here are the contact
details:
Email Address: vaxcertsupport@doh.gov.ph
Thank you.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

For further assistance, you may review the FAQ
section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at
foi@doh.gov.ph. Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.


If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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