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    Date: 2024-01-02 19:32:51.222334

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    Date: 2024-01-03 08:51:16.385194

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    Date: 2024-01-05 17:23:02.726404

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Name Correction in Vaccination Card and Record

Requested from DOH by J. Hidalgo at 07:32 PM on Jan 02, 2024.
Purpose: Copy of vaccination card or certificate
Date of Coverage: 11/15/2021 - 12/09/2021
Tracking no: #DOH-478767340399

Hidalgo 07:32 PM, Jan 02, 2024 

Hello!

I would like to request correction of my first name in my vaccination record and certificate on vaxcertph. 
The website / vaxcert record for my name is set to JENNIE as my first name but it is JEAN
Below are all the details:

Last name: HIDALGO
First name: JEAN
Middle name: SORIANO
Birthday: JULY 3, 2004
Sex: FEMALE

1st Dose: 11/15/21
Location: GUIMBA, NUEVA ECIJA

2nd Dose: 12/9/21
Location: GUIMBA, NUEVA ECIJA

Vaxcert Certificate ID: 21GBA02-14429

Receiving Officer 08:51 AM, Jan 03, 2024 

January 3, 2024

Dear Jean,

Thank you for your request dated Jan 02, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Name Correction in Vaccination Card and Record.

We received your request on Jan 02, 2024 and will respond on or before Jan 23, 2024 07:32:51 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC00Nzg3NjczNDAzOTkM, for request with ticket number #DOH-478767340399.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 05:23 PM, Jan 05, 2024 

January 5, 2024

Dear Jean Hidalgo,

Greetings!

Thank you for your request dated Jan 02, 2024 07:32:51 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Name Correction in Vaccination Card and Record.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. The vaccination record may have been incorrectly encoded in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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