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    Date: 2023-07-14 19:56:52.736736

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    Date: 2023-07-17 08:20:51.707299

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Vaxcert Update

Requested from DOH by C. Crizaldo at 07:56 PM on Jul 14, 2023.
Purpose: Booster vaxcert update
Date of Coverage: 07/11/2022 - 07/30/2022
Tracking no: #DOH-509043542309

Crizaldo 07:56 PM, Jul 14, 2023 

Hi! I just want to update my Vaxcert. I already sent an email at vaxcertsupport@doh.gov.ph and still no response.

Here's the details of my Vaccine:

Name: Lucy Bergonia 
Birth date: August 4 1992


1st dose
Moderna
November 1 2021
City of Biñan Laguna

2nd dose
Moderna
December 13 2021
City of Biñan Laguna

Booster
Pfizer
June 11 2022
City of Santa Rosa Laguna

I hope you can help me with these. Thank you☺️

Receiving Officer 08:20 AM, Jul 17, 2023 

July 17, 2023

Dear Cyra Crizaldo,

Greetings!

Thank you for your request dated Jul 14, 2023 07:56:52 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert Update.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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