Department of Health

Receiving Officer 01:34 PM, Jan 19, 2024

January 19, 2024

Dear Liezl Rose,

Thank you for your request dated Jan 19, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request to update my vaxcert.

We received your request on Jan 19, 2024 and will respond on or before Feb 09, 2024 12:36:11 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC01MzU5NDk5MTg4MzMM, for request with ticket number #DOH-535949918833.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 02:20 PM, Jan 19, 2024

January 19, 2024

Dear Liezl Rose Caday,

Greetings!

Thank you for your request dated Jan 19, 2024 12:36:11 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request to update my vaxcert.

Response to Request

Your FOI request is approved.
     - For the updating of your Vaxcert, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the updating of your vaccination card.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435.

In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert-mc2022-0051.pdf