Department of Health

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-08-27 00:27:03.405038

  • PROCESSING REQUEST

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-08-29 11:21:07.115622

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vaxcert

Requested from DOH by M. Quiambao at 12:27 AM on Aug 27, 2023.
Purpose: travel abroad
Date of Coverage: 08/16/2023 - 08/26/2023
Tracking no: #DOH-542408465085

Quiambao 12:27 AM, Aug 27, 2023

August 16 pa ako nagupdate sa vaccinations namin ng anak ko kc may mga wala sa record nyo,ang sabi after 5 days kung walang feedback mgemail sa vaxcertsupport@doh.gov.ph nakapagemail nrin po ako pero hanggang ngayon wala prin.sinubukan ko ulit online ang lumalabas on progress prin, 10 days na lumipas eh, ang flight namin ay sa set.10 nah.sana maayos na to

Receiving Officer 11:21 AM, Aug 29, 2023

August 29, 2023

Dear Maricel Quiambao,

Greetings!

Thank you for your request dated Aug 27, 2023 12:27:03 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for vaxcert.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

Kindly coordinate with the LGU where your child received the vaccination and request for assistance to generate the vaccination certificate. 

For further assistance, please contact the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. 

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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