Department of Health

Receiving Officer 04:52 PM, Nov 16, 2023

November 16, 2023

Dear Jennifer,

Thank you for your request dated Nov 16, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Policy on charging lost hospital patient's card on DOH accredited hospitals.

We received your request on Nov 16, 2023 and will respond on or before Dec 07, 2023 04:43:05 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC01NDY3NjQ3NjI0MjMM, for request with ticket number #DOH-546764762423.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 01:10 PM, Nov 17, 2023

Good day!

Please be informed that we have endorsed your request to Health Facility Development Bureau (HFDB) for action. Kindly await for their response.

Thank you!

Maker 05:02 PM, Nov 29, 2023

November 29, 2023

Dear Jennifer Tan Marcial,

Greetings!

Thank you for your request dated Nov 16, 2023 04:43:05 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Policy on charging lost hospital patient's card on DOH accredited hospitals.

Response to Request

Your FOI request is approved. 

The actual charging of services and supplies provided by the hospital is the responsibility of the cost and revenue centers. Refer to the Manual of Standards for Management of Hospital Finance Service, 1st Edition 2021.

The abovementioned manual may be accessed through the link provided here:
http://bit.ly/DOHHFDBManuals

For inquiries and other concerns, you may contact the DOH Health Facility Development Bureau (HFDB) at telephone number (02) 8651-7800 local 1401 or through email at hfdb@doh.gov.ph

Kindly accomplish the FOI Feedback form at the link
https://bit.ly/DOHFOIFeedbackForm

Thank you

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer