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    Date: 2023-07-17 15:05:41.765131

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    Date: 2023-07-17 15:36:50.460345

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Booster not updated in VaxCert

Requested from DOH by D. Cadiente at 03:05 PM on Jul 17, 2023.
Purpose: Updated VaxCert for travel
Date of Coverage: 07/01/2022 - 12/31/2022
Tracking no: #DOH-598355065055

Cadiente 03:05 PM, Jul 17, 2023 

Hello Ma'am/Sir. I hope you are well.

I would like to request an updated Vaxcert in the system as my 1st and 2nd booster is not recorded. 
I will be needing the updated vaccination certificate to travel abroad.

First dose: City of Talisay, Negros Occ.
AstraZeneca - May 25, 2021 - ABW4731

Second dose: City of Talisay, Negros Occ.
AstraZeneca - August 18, 2021 - 210052

Booster 1st dose: Silay, Negros Occ.
Moderna - July 8, 2022 - 000108A

Booster 2nd dose: Bacolod, Negros Occ.
Pfizer - December 13, 2022 - 36021BD

Thank you and have a good day.

Receiving Officer 03:36 PM, Jul 17, 2023 

July 17, 2023

Dear Dorben Jadd Cadiente,

Greetings!

Thank you for your request dated Jul 17, 2023 03:05:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Booster not updated in VaxCert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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