Department of Health

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    Date: 2024-01-26 18:45:47.001649

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    Date: 2024-01-27 10:26:37.425069

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    Date: 2024-01-29 18:00:09.798786

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Vaccination Certificate

Requested from DOH by D. Africa at 06:45 PM on Jan 26, 2024.
Purpose: Requirements on applying abroad.
Date of Coverage: 11/04/2021 - 11/25/2021
Tracking no: #DOH-609994219554

Africa 06:45 PM, Jan 26, 2024 

Hi! I would like to raise a concern regarding my vaccination record. I'm fully vaccinated but when I checked my record through https://vaxcert.doh.gov.ph/, it says that they have no record of my vaccination. 

I was vaccinated in Santa Rosa Laguna in City Health Office II. My first dose was on November 04, 2021 and the second dose was at November 25, 2021. 

Below are other details:

Last name: Africa
First name: Darwin
Middle name: Recena
Birthday: July 15, 1984
Sex: MALE
Registration NO. 505292

Receiving Officer 10:26 AM, Jan 27, 2024 

January 27, 2024

Dear Darwin,

Thank you for your request dated Jan 26, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccination Certificate.

We received your request on Jan 26, 2024 and will respond on or before Feb 16, 2024 06:45:47 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC02MDk5OTQyMTk1NTQM, for request with ticket number #DOH-609994219554.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 06:00 PM, Jan 29, 2024 

January 29, 2024

Dear Darwin Africa,

Greetings!

Thank you for your request dated Jan 26, 2024 06:45:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccination Certificate.

Response to Request

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet to the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request assistance to generate your vaccination certificate. 
In the meantime, we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer Service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly complete the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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