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    Date: 2023-09-30 08:32:42.018665

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    Date: 2023-10-02 08:27:12.067666

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Vaxcert Update Request is Still in Progress

Requested from DOH by J. Capuno at 08:32 AM on Sep 30, 2023.
Purpose: International Travel
Date of Coverage: 08/31/2023 - 09/30/2023
Tracking no: #DOH-618234673362

Capuno 08:32 AM, Sep 30, 2023 

Hello Good morning, I would like to follow up my vax certificate, I already went to the LGU where I got my Vaccine, and he told me already that my record has already been encoded. I would like to get my vax certificate now but after entering all the information and clicking next, it shows that The Update Request is still on progress. I would like to create my Vax Certificate now, because I may fly internationally next month or next next month. Hoping to hear from you soon.

Receiving Officer 08:27 AM, Oct 02, 2023 

October 2, 2023

Dear Joshua Kyle Capuno,

Greetings!

Thank you for your request dated Sep 30, 2023 08:32:42 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert Update Request is Still in Progress.

Response to Request

Your FOI request is approved.

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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