Department of Health

Browse over 22029 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-08-17 15:55:31.368114

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-08-17 16:34:30.256825

  • 4

    RATE YOUR REQUEST

    How was your request?

VaxCert Incorrect Middle Name

Requested from DOH by M. Vicente at 03:55 PM on Aug 17, 2023.
Purpose: To correct my middle name encoded in VaxCertPH
Date of Coverage: 08/25/2021 - 09/22/2021
Tracking no: #DOH-652485676393

Vicente 03:55 PM, Aug 17, 2023 

Hi ,

I would like to request for my middle name  to be corrected on the COVID-19 Vaccination Certificate issued in your system: VaxCertPH.

Middle name indicated in the vax cert is BANTIQUE instead of  BANTIGUE.

Please see below my details:

Last Name: VICENTE
First Name : MARIEL
Middle Name: BANTIGUE
Birth date : 20 APRIL 1997

1st Dose : Moderna
Batch Number : 939894
Health Facility : NPF Drive Through
Date of 1st Dose : 25 AUGUST 2021

2nd Dose : Moderna
Batch Number : 083F21B
Health Facility : NPF Drive Through
Date of 1st Dose : 22 SEPTEMBER 2021

Certificate ID: 658320323

Receiving Officer 04:34 PM, Aug 17, 2023 

August 17, 2023

Dear Mariel Vicente,

Greetings!

Thank you for your request dated Aug 17, 2023 03:55:31 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VaxCert Incorrect Middle Name.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. The vaccination record may have been incorrectly encoded in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.