Department of Health

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    Date: 2023-09-07 17:24:40.831356

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    Date: 2023-09-11 10:15:06.952624

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My 2nd Dose of Vaccination not Recorded in Vaxcertph

Requested from DOH by K. Loreno at 05:24 PM on Sep 07, 2023.
Purpose: Requirements gor Job Abroad
Date of Coverage: 08/07/2023 - 09/07/2023
Tracking no: #DOH-653688205561

Loreno 05:24 PM, Sep 07, 2023 

Magandang Araw po

    Gusto ko po sana magrequest tungkol sa Vaccination ko 
Ang second dose ko po ay hindi recorded sa Vaxcertph,
Nagpavaccine po ako sa City of Calamba.
Name: Khym Rode Loreno

- 1st Dose August 27, 2021
- 2nd Dose September 28, 2021

Kailangan po kasi sa Agency ko trabaho Abroad

Maraming Salamat po

Receiving Officer 10:15 AM, Sep 11, 2023 

September 11, 2023

Dear Khym Rode Loreno,

Greetings!

Thank you for your request dated Sep 07, 2023 05:24:40 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for My 2nd Dose of Vaccination not Recorded in Vaxcertph.

Response to Request

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent 201 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 

In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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