Department of Health

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    Date: 2024-01-10 10:52:49.565591

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    Date: 2024-01-10 15:00:48.910292

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Lost vaccine card

Requested from DOH by N. Santiago at 10:52 AM on Jan 10, 2024.
Purpose: Employment
Date of Coverage: 04/01/2021 - 10/30/2021
Tracking no: #DOH-692072332709

Santiago 10:52 AM, Jan 10, 2024 

Hi i would like to request new vaccine card, i lost my card last November and dont know how to request it again until my friend referred me this site

NAPOLYN SANTIAGO
BUENAVISTA STA MARIA BULACAN
APRIL 17, 1995

been vaccine last 2021

Receiving Officer 03:00 PM, Jan 10, 2024 

January 10, 2024

Dear Napolyn Santiago,

Greetings!

Thank you for your request dated Jan 10, 2024 10:52:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost vaccine card.

Response to Request

Your FOI request is approved. 
About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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