Department of Health

Browse over 22029 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-09-04 14:51:57.243376

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-09-05 08:18:35.965725

  • 4

    RATE YOUR REQUEST

    How was your request?

Information for 2nd Dose Missing on Vaxcert

Requested from DOH by S. SALCEDO at 02:51 PM on Sep 04, 2023.
Purpose: to travel local and abroad
Date of Coverage: 08/13/2021 - 09/10/2021
Tracking no: #DOH-696813366759

SALCEDO 02:51 PM, Sep 04, 2023 

Dear FOI,

I  would like to have my Vaxcert updated in the system as my second dose is not recorded. I will be needing the vax cert to travel locally and abroad.

Below are my vaccination details:

City of MAKATI, NCR fourth district

First dose (Sinovac) - 08/13/ 2021 (recorded)
Second dose (Sinovac)- 09/10/ 2021 (no record)

Receiving Officer 08:18 AM, Sep 05, 2023 

September 5, 2023

Dear SONIA SALCEDO,

Greetings!

Thank you for your request dated Sep 04, 2023 02:51:57 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Information for 2nd Dose Missing on Vaxcert.

Response to Request

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

If you want, you may contact the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2432-2433 or kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.