Department of Health

Receiving Officer 08:23 AM, Sep 26, 2023

September 26, 2023

Dear Keith Dane Nazal,

Greetings!

Thank you for your request dated Sep 25, 2023 01:56:16 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Wrong Birthdate (Please Update birth date on vaxcert).

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. The vaccination record may
have been incorrectly encoded in the Vaccination
Information Management System (VIMS) by the
vaccination center.
Kindly coordinate with the LGU where you
received your vaccination and request for
assistance to correct your vaccination record and
certificate. 
For further assistance, you may call the Vax Cert
Customer service. Here are the contact
details:
Email Address: vaxcertsupport@doh.gov.ph

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

For further assistance, you may review the FAQ
section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at
foi@doh.gov.ph. Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer