Department of Health

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    Date: 2023-08-31 14:42:32.753040

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  • REQUEST SUCCESSFUL

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    Date: 2023-09-05 09:36:38.361849

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I lost my vaccine card

Requested from DOH by L. Navarra at 02:42 PM on Aug 31, 2023.
Purpose: This is a important requirements in my job .
Date of Coverage: 07/08/2021 - 07/08/2023
Tracking no: #DOH-766467624843

Navarra 02:42 PM, Aug 31, 2023 

Hi. I lost my vaccine card during the typhoon in Mindanao. My wallet is lost in the middle of flash flood where my vaccine card inside. Can I request a copy of my vaccine card? Because I needed it for my job. Thank you and more power. My name is Leve Lester Sr. Q. Navarra

Receiving Officer 09:36 AM, Sep 05, 2023 

September 5, 2023

Dear Leve lester Sr. Navarra,

Greetings!

Thank you for your request dated Aug 31, 2023 02:42:32 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for I lost my vaccine card.

Response to Request

Your FOI request is approved. 
About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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