Department of Health

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  • REQUEST SUBMITTED

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    Date: 2023-10-18 11:05:08.539270

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-10-18 14:27:12.953314

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NO RECORD FOUND IN VAX CERTIFICATE

Requested from DOH by C. Matutina at 11:05 AM on Oct 18, 2023.
Purpose: For traveling purpose
Date of Coverage: 10/18/2023 - 10/18/2023
Tracking no: #DOH-790441347949

Matutina 11:05 AM, Oct 18, 2023

I would like to have an update about my vaccination record. I requested 3 times as  I need it for traveling purpose. in my status and it says that the request was 'closed' but my vaccination record is still not found so I can't get my vaccine certificate. Please help me regarding this issue. Thank you!

LAST NAME: MATUTINA
FIRST NAME: CARMINA LINDSAY
MIDDLE NAME: MANALO

1st Dose: 11/10/21
2nd Dose: 12/01/21
Booster: 8/02/22
Place of Vaccination: Quezon City
Vaccine Brand: Pfizer

Receiving Officer 02:27 PM, Oct 18, 2023

October 18, 2023

Dear Carmina Lindsay Matutina,

Greetings!

Thank you for your request dated Oct 18, 2023 11:05:08 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for NO RECORD FOUND IN VAX CERTIFICATE.

Response to Request

Your FOI request is approved. 

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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