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    Date: 2023-08-11 11:53:28.069157

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    Date: 2023-08-11 13:35:43.352048

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Lost Vaccine Card

Requested from DOH by S. ABECIA at 11:53 AM on Aug 11, 2023.
Purpose: Requesting for a Vaccination Certificate
Date of Coverage: 08/11/2023 - 08/11/2023
Tracking no: #DOH-840532845368

ABECIA 11:53 AM, Aug 11, 2023 

I would like to raise a concern regarding my vaccination record. I lost my vaccination card last 2022 December. I'm fully vaccinated but when I checked my record through https://vaxcert.doh.gov.ph/, it says that they have no record of my vaccination. 

I was vaccinated in via Northern Mindanao Medical Center, Cagayan de Oro City. My first dose was on June 7, 2021 and the second dose was at July 08, 2021. As I have said above I lost my vaccination card and i only have photo of it serve as a proof.

Receiving Officer 01:35 PM, Aug 11, 2023 

August 11, 2023

Dear Shenna Louise ABECIA,

Greetings!

Thank you for your request dated Aug 11, 2023 11:53:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost Vaccine Card.

Response to Request

Your FOI request is approved. 
About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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