Department of Health

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-08-17 00:24:28.760979

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2023-08-17 09:21:53.208550

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-08-17 13:47:37.991398

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my vaccination card lost but no record online

Requested from DOH by s. montilla at 12:24 AM on Aug 17, 2023.
Purpose: Get a new Vaccination card or even a record online
Date of Coverage: 08/17/2023 - 08/17/2023
Tracking no: #DOH-889728439156

montilla 12:24 AM, Aug 17, 2023 

hi ,I lost my Vaccine Card .I was hoping i can get my vaccination record online but unfortunately it says the No record found . How can i get a new vaccination card or even a record online .Thank you

Receiving Officer 09:21 AM, Aug 17, 2023 

August 17, 2023

Dear sigmond kirk,

Thank you for your request dated Aug 17, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for my vaccination card lost but no record online.

We received your request on Aug 17, 2023 and will respond on or before Sep 07, 2023 12:24:28 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC04ODk3Mjg0MzkxNTYM, for request with ticket number #DOH-889728439156.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 01:47 PM, Aug 17, 2023 

August 17, 2023

Dear sigmond kirk montilla,

Greetings!

Thank you for your request dated Aug 17, 2023 12:24:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for my vaccination card lost but no record online.

Response to Request

Your FOI request is approved. 
About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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