Department of Health

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-12-30 14:53:34.935815

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2024-01-02 09:26:08.522743

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2024-01-31 00:35:25.512175

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financial assistance/ hospital bill

Requested from DOH by G. Tolentino at 02:53 PM on Dec 30, 2023.
Purpose: hospital billing
Date of Coverage: 11/28/2023 - 12/28/2023
Tracking no: #DOH-906114922662

Tolentino 02:53 PM, Dec 30, 2023

Good day po!

ALL WE WISH THIS XMAS,..SAVE A LIFE....

We are reaching out to you and knocking all your doors, for your help and assistance for my daughter Zoe Angeline G. Tolentino,presently confined at neuro critical care unit(nccu)at St.Lukes Medical Center,she was diagnosed with avery rare disease and will undergo a heart surgery.We ask for your help for medical and hospitalization expenses.We need to transfer to Heart Center Hospital for her HEART OPERATION to be done. as soon as possible,cause the longer it takes the more complications and hercondition is getting bad,,and Our bill is muc

Receiving Officer 09:26 AM, Jan 02, 2024

January 2, 2024

Dear Gidgeth,

Thank you for your request dated Dec 30, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for financial assistance/ hospital bill.

We received your request on Dec 30, 2023 and will respond on or before Jan 19, 2024 02:53:34 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.uc.r.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC05MDYxMTQ5MjI2NjIM, for request with ticket number #DOH-906114922662.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 10:53 AM, Jan 03, 2024

Good day! 

Please be informed that we have endorsed your request to DOH- MALASAKIT PROGRAM OFFICE  for action. 

Kindly await for their response. 

Thank you.

Maker 10:55 AM, Jan 03, 2024

Good day! 

Please be informed that we have endorsed your request to DOH- MALASAKIT PROGRAM OFFICE  for action. 

Kindly await for their response. 

Thank you.

Maker 12:35 AM, Jan 31, 2024

January 31, 2024

Dear Gidgeth Tolentino,

Greetings!

Thank you for your request dated Dec 30, 2023 02:53:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for financial assistance/ hospital bill.

Response to Request

Your FOI request is approved. 

We have received your request for medical / financial assistance. We would like to inform you that the Malasakit Program Office (formerly Public Assistance Unit of the Department of Health) no longer provides Guarantee Letter (GL) or Referral Letter (RL). All applications for medical assistance are currently processed at hospitals under the Department of Health (DOH).

 

In order for your request to be met, we can go directly to the DOH or LGU hospitals that have Malasakit Centers. You can also contact the said facilities by phone or email. Just check the attached file and link below to find out the list of facilities with Malasakit Centers.

 See attached Process for availing Medical Assistance  

Please refer to the list DOH and LGU Hospitals with Malasakit Center 


For inquiries, you can call our trunk line (02) 8651-7800 loc. 1813 and 2711 or email at malasakitprogramoffice@doh.gov.ph

Kindly accomplish the FOI Feedback request form at the link: https://bit.ly/DOHFOIFeedbackForm

Thank you

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 Process-of-Availing-Medical-Assistance.pdf
 MALASAKIT-FOCAL-PERSON-DOH-LGU.docx

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