Department of Health

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    Date: 2023-08-22 16:16:59.210827

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    Date: 2023-08-22 17:05:53.959099

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    Date: 2023-08-23 11:23:57.232787

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Vaxcert Missing Details

Requested from DOH by A. Dionisio at 04:16 PM on Aug 22, 2023.
Purpose: Travel local
Date of Coverage: 02/08/2022 - 08/22/2023
Tracking no: #DOH-951277868812

Dionisio 04:17 PM, Aug 22, 2023

Dear FOI,

I  would like to have my son Alpriam Sevric Lising Dionisio's Vaxcert updated in the system as his first dose is not recorded. I will be needing the vaxcert to travel local with him. I already emailed vaxcert support but not replying to me for a month now.

Below is his vaccination details:

First dose (Pfizer ) - 02/08/2022 Manila City (NO RECORD)
Second dose (Pfizer ) - 03/01/2022 Manila City

Receiving Officer 05:05 PM, Aug 22, 2023

August 22, 2023

Dear Arnica,

Thank you for your request dated Aug 22, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaxcert Missing Details.

We received your request on Aug 22, 2023 and will respond on or before Sep 12, 2023 04:16:59 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster09182018110000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC05NTEyNzc4Njg4MTIM, for request with ticket number #DOH-951277868812.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 11:23 AM, Aug 23, 2023

August 23, 2023

Dear Arnica Dionisio,

Greetings!

Thank you for your request dated Aug 22, 2023 04:16:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert Missing Details.

Response to Request

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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