Department of Health

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    Date: 2023-12-21 15:04:00.964375

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    Date: 2023-12-21 15:26:04.524197

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CAN'T GENERATE VAX CERTIFICATE

Requested from DOH by H. Lopez at 03:04 PM on Dec 21, 2023.
Purpose: Vax Cert is one of the requirements of my Employer in abroad.
Date of Coverage: 11/01/2023 - 12/21/2023
Tracking no: #DOH-992769020584

Lopez 03:04 PM, Dec 21, 2023 

Good day, can you help me verify my vaccine because it's not recorded in your portal. I can't generate my vaxcert since 2021 My mother already had her vaxcert, we have the same date of vaccine. Please respond as soon as possible, I really needed this for applying abroad. 


Reference ID: 993537
Name: Hazel Jane Lopez
Contact Number: 09367380007
Vaccine Brand : Pfizer
Vaccine 1st dose: 6-22-21
Vaccine 2nd dose: 7-13-21
Place: IEC Convention Center Cebu

Attached herewith is my Vaccine card.

Thanks a lot.

Regards,
Hazel Jane S. Lopez

Receiving Officer 03:26 PM, Dec 21, 2023 

December 21, 2023

Dear Hazel Jane Lopez,

Greetings!

Thank you for your request dated Dec 21, 2023 03:04:00 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for CAN'T GENERATE VAX CERTIFICATE.

Response to Request

Your FOI request is approved. 

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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