Department of Health

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    Date: 2023-10-12 11:48:16.602113

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    Date: 2023-10-12 14:55:44.777855

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Vaxcard replacement

Requested from DOH by M. Salido at 11:48 AM on Oct 12, 2023.
Purpose: Replacement
Date of Coverage: 09/09/2023 - 10/12/2023
Tracking no: #DOH-018362978411

Salido 11:48 AM, Oct 12, 2023 

I would like to raise a concern regarding my vaccination record. I lost my vaccination card this February. I'm fully vaccinated but I don't have other copy of my vaccination card. I would like to request another vaccine card and Vaccine Certificate because mine got lost. I dont have any pictures of my vaccine card however I remember when and where I got vaccinated. I got my first dose at December 1, 2021 in Ibajay Aklan at ABL Sports Complex Bakuna Center and my second dose at January 3, 2022 at the same place. I tried searching for my record in VaxCertPh, but no record.

Receiving Officer 02:55 PM, Oct 12, 2023 

October 12, 2023

Dear Mica Salido,

Greetings!

Thank you for your request dated Oct 12, 2023 11:48:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcard replacement.

Response to Request

Your FOI request is approved.

About the lost vaccination card, kindly coordinate
with the LGU where you received your
vaccination as their office shall verify your record
prior to the issuance of a new vaccination card.
For further assistance, you may contact the Vax Cert
Customer service. Here are the contact
details:
Email Address: vaxcertsupport@doh.gov.ph
Thank you.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

For further assistance, you may review the FAQ
section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at
foi@doh.gov.ph. Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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