Department of Health

Browse over 22029 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-09-25 09:36:18.255775

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-09-25 09:41:05.348078

  • 4

    RATE YOUR REQUEST

    How was your request?

VaxCert Request

Requested from DOH by R. Marcos at 09:36 AM on Sep 25, 2023.
Purpose: For travel
Date of Coverage: 09/25/2023 - 09/25/2023
Tracking no: #DOH-025516059974

Marcos 09:36 AM, Sep 25, 2023 

Good Day Ma'am/Sir,

I'm writing this to request for an update of my father's Vax Cert. We have an upcoming overseas travel on October 10, 2023. I have already requested from Vax Cert Ph but until now we haven't received an update from them. I'm hoping for your quick response.

Here are my father's details:

Name: Rogelio Jr.
Surname: Marcos
Birthday February 20, 1970

1st Dose:
Astrazeneca
05/17/2021
Limay Sport Complex

2nd Dose:
Astrazeneca
07/27/2021
Limay Sport Complex

3rd Dose:
Pfizer
01/06/2022
Vista Mall Bataan

Thank You.

Receiving Officer 09:41 AM, Sep 25, 2023 

September 25, 2023

Dear Romee Marcos,

Greetings!

Thank you for your request dated Sep 25, 2023 09:36:18 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VaxCert Request.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.