Department of Health

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  • REQUEST SUBMITTED

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    Date: 2023-08-04 15:05:04.137879

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    Date: 2023-08-04 15:33:48.634769

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    Date: 2023-08-04 16:41:03.827912

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VAX CERTIFICATE

Requested from DOH by J. Abarratigue at 03:05 PM on Aug 04, 2023.
Purpose: USE FOR TRAVEL ABROAD
Date of Coverage: 08/02/2023 - 08/04/2023
Tracking no: #DOH-033929057817

Abarratigue 03:05 PM, Aug 04, 2023 

Good day!

Please help to assist or follow up agent 162 from Vax Cert Team as up to now there is no update on my request. Please be advise that I need the VAX CERT within this week. Its under reference no. 2011668. Thank you

Regards,

JOANNE

Receiving Officer 03:33 PM, Aug 04, 2023 

August 4, 2023

Dear Joanne,

Thank you for your request dated Aug 04, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for VAX CERTIFICATE.

We received your request on Aug 04, 2023 and will respond on or before Aug 25, 2023 03:05:04 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0wMzM5MjkwNTc4MTcM, for request with ticket number #DOH-033929057817.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 04:41 PM, Aug 04, 2023 

August 4, 2023

Dear Joanne Abarratigue,

Greetings!

Thank you for your request dated Aug 04, 2023 03:05:04 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VAX CERTIFICATE.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent 212 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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