Department of Health

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  • REQUEST SUBMITTED

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    Date: 2023-08-06 07:10:51.463204

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    Date: 2023-08-07 08:20:58.276100

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Vax Cert

Requested from DOH by a. dichos at 07:10 AM on Aug 06, 2023.
Purpose: vax cert for international travel
Date of Coverage: 07/01/2023 - 08/06/2023
Tracking no: #DOH-056261618186

dichos 07:10 AM, Aug 06, 2023

hi i updated the vaxcert record of my daughter alexis jhamielle dichos because there is no record on her second dose and i need it for the international travel on august 10,2023 thursday this week... her reference id is Tuburan: 2013849

Receiving Officer 08:20 AM, Aug 07, 2023

August 7, 2023

Dear analie dichos,

Greetings!

Thank you for your request dated Aug 06, 2023 07:10:51 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vax Cert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent 180 from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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