Department of Health

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    Date: 2023-12-18 23:43:45.803386

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    Date: 2023-12-19 08:21:10.766800

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Vaccination Certificate Update

Requested from DOH by M. Requina at 11:43 PM on Dec 18, 2023.
Purpose: Travel Purposes
Date of Coverage: 12/18/2023 - 12/18/2023
Tracking no: #DOH-093536824803

Requina 11:43 PM, Dec 18, 2023 

Hello,

I've requested an update for my vaccine certificate but it's been almost 2 weeks and it's still not updated. I've also sent an email to  vaxcertsupport@doh.gov.ph but I haven't received a response yet.

Here is my information:
Name: Mary Dominique Lagahit Requina
Vaccine: Pfizer
1st Dose: Davao City - August 13, 2021
2nd Dose:  Davao City - September 13, 2021
Request #: 2041116

I would really appreciate your help - Thank you!

Receiving Officer 08:21 AM, Dec 19, 2023 

December 19, 2023

Dear Mary Dominique Requina,

Greetings!

Thank you for your request dated Dec 18, 2023 11:43:45 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccination Certificate Update.

Response to Request

Your FOI request is approved. 

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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