Department of Health

Receiving Officer 09:06 AM, Jan 26, 2024

January 26, 2024

Dear Simonn Armiel G. Medina,

Thank you for your request dated Jan 25, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Medical Assistance.

We received your request on Jan 25, 2024 and will respond on or before Feb 15, 2024 08:02:20 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xMjkxMTI0ODQyNTIM, for request with ticket number #DOH-129112484252.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 03:37 PM, Jan 26, 2024

January 26, 2024

Dear Simonn Armiel G. Medina None,

Greetings!

Thank you for your request dated Jan 25, 2024 08:02:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Medical Assistance.

Response to Request

Your FOI request is approved. 
      - We have received your request for medical / financial assistance. We would like to inform you that the Malasakit Program Office (formerly Public Assistance Unit of the Department of Health) no longer provides Guarantee Letter (GL) or Referral Letter (RL). All applications for medical assistance are currently processed at hospitals under the Department of Health (DOH).

 
In order for your request to be met, we can go directly to the DOH or LGU hospitals that have Malasakit Centers. You can also contact the said facilities by phone or email. Just check the attached file and link below to find out the list of facilities with Malasakit Centers.


For more details about the Malasakit Program Office, please visit: Care Program Office's Website

 See attached Process for availing Medical Assistance  

Please refer to the list DOH and LGU Hospitals with Malasakit Center 


For inquiries, you can call our trunk line (02) 8651-7800 loc. 1813 and 2711 or email at malasakitprogramoffice@doh.gov.ph



Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Kindly accomplish the FOI Request Feedback form at the link: https://bit.ly/DOHFOIFeedbackForm 



If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 Process-of-Availing-Medical-Assistance.pdf