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    Date: 2023-04-07 11:04:36.427000

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    Date: 2023-04-10 11:46:53.437322

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Vaccination Certificate System Issue

Requested from DOH by j. ferrer at 11:04 AM on Apr 07, 2023.
Purpose: Travelling international.
Date of Coverage: 04/07/2023 - 04/07/2023
Tracking no: #DOH-130960299823

ferrer 11:04 AM, Apr 07, 2023 

To whom it may concern,
Good day.
I am having issues generating my Vaxcertificate thru the system its because that my first dose was conducted outside the country and it was not reflected in the selection tab menu "Municipality/City of Vaccination".
Kindly advise how to access this matter.
I understand that you are likely experiencing a high volume of requests, and I appreciate any assistance you can provide in a timely manner. Please let me know if there is any additional information I need to provide associated with this request.

Thank you for your time and attention to this matter.


April 10, 2023

Dear johnny,

Greetings!

Thank you for your request dated Apr 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Vaccination Certificate System Issue.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have  the information you have requested. 


Since your were not vaccinated in the Philippines for  your first dose, Unfortunately, the vaccination records may not be accessible by the central database which holds the data of recipients of the COVID-19 vaccine from the Philippines. Kindly request for proof of vaccination (i.e. vaccination card/vaccination certificate) from the country where you received your primary dose series, provided it has all the necessary information (personal details and vaccination details)

Thank you

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to  DOH Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.


If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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