Department of Health

Receiving Officer 08:47 AM, Jan 29, 2024

January 29, 2024

Dear Gilbert,

Thank you for your request dated Jan 28, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request for Guarantee Letter.

We received your request on Jan 28, 2024 and will respond on or before Feb 17, 2024 07:28:40 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xMzYwNzM1NDc0MTcM, for request with ticket number #DOH-136073547417.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 05:31 PM, Jan 30, 2024

January 30, 2024

Dear Gilbert Casapao,

Greetings!

Thank you for your request dated Jan 28, 2024, 07:28:40 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for a Request for Guarantee Letter.

Response to Request

We have received your request for medical/financial assistance. We would like to inform you that the Malasakit Program Office (formerly the Public Assistance Unit of the Department of Health) no longer provides a Guarantee Letter (GL) or Referral Letter (RL). All applications for medical assistance are currently processed at hospitals under the Department of Health (DOH).


For your request to be met, you may go directly to the DOH or LGU hospitals that have Malasakit Centers. You may also contact the said facilities by phone or email. Kindly check the attached file and link below to find out the list of facilities with Malasakit Centers.

 See attached Process for availing Medical Assistance  

Please refer to the list of DOH and LGU Hospitals with Malasakit Center 


For inquiries, you may call our trunk line at (02) 8651-7800 loc. 1813 and 2711 or email at malasakitprogramoffice@doh.gov.ph

Kindly complete the FOI Feedback request form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 MALASAKIT-FOCAL-PERSON-DOH-LGU.pdf
 Process-of-Availing-Medical-Assistance.pdf