Department of Health

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  • REQUEST SUBMITTED

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    Date: 2023-11-06 16:19:55.911921

  • PROCESSING REQUEST

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    Date: 2023-11-07 07:59:43.814464

  • REQUEST SUCCESSFUL

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    Date: 2023-11-07 07:59:47.254640

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Vaccine Certificate

Requested from DOH by E. Delos Santos at 04:19 PM on Nov 06, 2023.
Purpose: For international travel
Date of Coverage: 11/06/2023 - 11/06/2023
Tracking no: #DOH-171449950811

Delos Santos 04:19 PM, Nov 06, 2023 

Hi! I would like to request my vaccine certificate but every time I try to generate it at VAXCertPH, my vaccine record cannot be found. 
The tracking no. for my first and second vaccine is #4382530 while for my booster it is #4382531. 
I have an upcoming international flight that requires an updated vaccine certificate so I hope this can be resolved as soon as possible. Thank you.

Receiving Officer 07:59 AM, Nov 07, 2023 

November 7, 2023

Dear Estelita,

Thank you for your request dated Nov 06, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccine Certificate.

We received your request on Nov 06, 2023 and will respond on or before Nov 27, 2023 04:19:55 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xNzE0NDk5NTA4MTEM, for request with ticket number #DOH-171449950811.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Receiving Officer 07:59 AM, Nov 07, 2023 

November 7, 2023

Dear Estelita Delos Santos,

Greetings!

Thank you for your request dated Nov 06, 2023 04:19:55 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccine Certificate.

Response to Request

Your FOI request is approved.

Kindly coordinate directly with the National Patient Navigation and Referral Center (NPNRC) at Telephone number (02)8651-7800 local 2431-2345 or hotline number 1555 local 2 for immediate assistance.

Please prepare your reference number generated thru Vaxcert.doh.gov.ph for verification purposes and ease of transaction.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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