Department of Health

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    Date: 2023-07-19 12:57:28.193447

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    Date: 2023-07-19 13:35:40.177999

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Request to update my Vaxcert

Requested from DOH by E. Malunes at 12:57 PM on Jul 19, 2023.
Purpose: For Employment Purposes
Date of Coverage: 07/19/2023 - 07/19/2023
Tracking no: #DOH-223685482771

Malunes 12:57 PM, Jul 19, 2023 

Good day! I would like to request an update for my Vaxcert. I had already contacted our LGU and requested for my record to be updated. I would like to request an update for my Booster shot taken last January 27, 2022 at Himamaylan city with Lot No. PW40171 and AZTRA Zeneca as its manufacturer. I am an Seafarer and I am need of my Vaxcert for my deployment this July 26. Thank you. Hoping for your fast & positive response. Your help is highly appreciated. 
I am Emmanuel Miranda Malunes
From Himamaylan City

Receiving Officer 01:35 PM, Jul 19, 2023 

July 19, 2023

Dear Emmanuel Malunes,

Greetings!

Thank you for your request dated Jul 19, 2023 12:57:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request to update my Vaxcert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
Rest-assured that we've already coordinated with Agent Mark from the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2432-2433. Please expect a call or an e-mail from them, if none, kindly call them back through the number above. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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