Department of Health

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    Date: 2023-08-23 17:41:50.298010

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    Date: 2023-08-24 08:33:10.083400

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    Date: 2023-08-24 14:04:42.504151

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LOST MY VACCINATION CARD

Requested from DOH by A. GUEVARRA at 05:41 PM on Aug 23, 2023.
Purpose: Request for vaccination card replacement
Date of Coverage: 12/02/2021 - 01/14/2022
Tracking no: #DOH-232241297025

GUEVARRA 05:41 PM, Aug 23, 2023 

I would like to raise a concern regarding my vaccination record. I lost my vaccination card, I'm fully vaccinated but when I checked my record through https://vaxcert.doh.gov.ph/, it says that they have no record of my vaccination. 

I was vaccinated in Angono, Rizal in SM Angono. My first dose was on December 2, 2021 and the second dose was at January 14, 2022. As I have said above I lost my vaccination card and wasn't able to take photo of it as a proof of it. Please send me a message thru my email Atreeguevarra16@gmail.com for more information needed regarding with my concern.

Receiving Officer 08:33 AM, Aug 24, 2023 

August 24, 2023

Dear AUGUSTO III R.,

Thank you for your request dated Aug 23, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for LOST MY VACCINATION CARD.

We received your request on Aug 23, 2023 and will respond on or before Sep 13, 2023 05:41:50 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster07312018110000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0yMzIyNDEyOTcwMjUM, for request with ticket number #DOH-232241297025.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 02:04 PM, Aug 24, 2023 

August 24, 2023

Dear AUGUSTO III R. GUEVARRA,

Greetings!

Thank you for your request dated Aug 23, 2023 05:41:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for LOST MY VACCINATION CARD.

Response to Request

Your FOI request is approved. 
About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card. Thank you.
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf

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