Department of Health

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  • REQUEST SUBMITTED

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    Date: 2024-01-09 18:05:35.480901

  • PROCESSING REQUEST

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    Date: 2024-01-10 04:01:13.186268

  • REQUEST SUCCESSFUL

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    Date: 2024-01-10 10:53:05.095445

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Request for a new vaccine certificate, reason: lost vaccine card

Requested from DOH by D. Pambuan at 06:05 PM on Jan 09, 2024.
Purpose: For employment
Date of Coverage: 12/15/2023 - 01/09/2024
Tracking no: #DOH-295400471203

Pambuan 06:05 PM, Jan 09, 2024 

Hi i would like to request a new vaccine certificate or card

Vaccinated Concepcion uno, Marikina city

1st dose : Sinovac (july 2, 2021) batch no.L202106031
2nd dose: Sinovac (july 30, 2021) batch no. J202106040

Receiving Officer 04:01 AM, Jan 10, 2024 

January 10, 2024

Dear Danielle,

Thank you for your request dated Jan 09, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request for a new vaccine certificate, reason: lost vaccine card.

We received your request on Jan 09, 2024 and will respond on or before Jan 30, 2024 06:05:35 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.uc.r.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0yOTU0MDA0NzEyMDMM, for request with ticket number #DOH-295400471203.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 10:53 AM, Jan 10, 2024 

January 10, 2024

Dear Danielle Pambuan,

Greetings!

Thank you for your request dated Jan 09, 2024 06:05:35 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request for a new vaccine certificate, reason: lost vaccine card.

Response to Request

Your FOI request is approved.
   - About the lost vaccination card, kindly coordinate with the LGU where you received your vaccination as their office shall verify your record prior to the issuance of a new vaccination card.

For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph so you can provide us the reference number from the VaxCert website or the National Patient Navigation and Referral Center (NPNRC) at (02) 8651-7800 local 2431-2435. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Kindly accomplish the FOI Request Feedback form at the link: https://bit.ly/DOHFOIFeedbackForm 



If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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